Emergency? Call 112 now. Dispatchers will guide you through these steps on the phone.
In a crisis, phone networks overload, roads close and families are often apart — at work, school or travelling. A simple written plan prevents panic and lost time.
- Know your local numbers. Make sure everyone, including children, knows your country's emergency number and how to call it from a locked phone.
- Choose an out-of-area contact. Local lines may be jammed while long-distance calls and text messages still work. Everyone checks in with the same person.
- Pick two meeting places: one just outside your home (for fires) and one outside your neighbourhood (if you can't return home).
- Map evacuation routes from home, work and school, with at least two ways out.
- Assign roles: who grabs the go-bag, who collects children, who checks on an elderly neighbour, who is responsible for pets.
- Record medical needs and keep an ICE card in every wallet and backpack.
- Learn your school and workplace plans — where children will be taken and how you'll be notified.
- Practise twice a year: a fire drill and an evacuation drill. Time it.
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Last reviewed October 22, 2026 against current public guidance from national resuscitation councils and Red Cross / Red Crescent first-aid manuals. General education only — not a substitute for certified training or professional medical advice. Medical disclaimer · Suggest a correction