Emergency? Call 112 now. Dispatchers will guide you through these steps on the phone.
Suspected broken bone
- Keep the injured part still and support it in the position found — don't try to straighten it.
- Control any bleeding and cover open wounds with a clean dressing.
- Apply a cold pack wrapped in cloth for up to 20 minutes.
- Call your emergency number for open fractures, suspected neck/back/hip/thigh fractures, or if the limb is cold, pale or numb.
Sprains and strains
Protect and rest the joint, apply wrapped ice for 15–20 minutes at a time in the first 48 hours, use compression and elevation, then return gradually to movement. If you cannot bear weight or pain is severe, get an X-ray.
Head injuries — get emergency help if
- They were knocked out, even briefly, or are drowsy and hard to wake.
- Repeated vomiting, worsening headache, seizures or confusion.
- Clear fluid or blood from the nose or ears, unequal pupils, weakness or numbness.
- They take blood thinners or are an older adult.
Last reviewed October 22, 2026 against current public guidance from national resuscitation councils and Red Cross / Red Crescent first-aid manuals. General education only — not a substitute for certified training or professional medical advice. Medical disclaimer · Suggest a correction