Emergency? Call 112 now. Dispatchers will guide you through these steps on the phone.
Most jurisdictions require employers to plan for emergencies — and good plans protect people, reputation and business continuity.
- Assess risks specific to your site: fire, medical emergencies, chemical spills, severe weather, violence, power and IT outages.
- Define alarms and evacuation routes with primary and secondary assembly points; post maps.
- Appoint and train fire wardens, first-aiders and a coordinator for each shift.
- Place AEDs where they can be reached within about three minutes, with trained staff on every shift.
- Plan communication: staff alert system, a contact tree, and who speaks to emergency services and the media.
- Account for everyone including visitors and people with disabilities (personal evacuation plans).
- Drill and review at least yearly, after any incident, and when layouts change.
Need certified CPR/first-aid training, AEDs or a plan written for your site? Get matched with providers.
Last reviewed October 22, 2026 against current public guidance from national resuscitation councils and Red Cross / Red Crescent first-aid manuals. General education only — not a substitute for certified training or professional medical advice. Medical disclaimer · Suggest a correction